Let's Talk Loneliness Let's Talk Loneliness
It’s ok to feel lonely, particularly at a time like this. Don’t suffer in silence, we can all help each other stay connected.

BT – Staying Connected

James, 57 from Liverpool is finding his way in the online world thanks to some digital support from his teenage daughter.

James has been visiting Kensington Community Learning Centre CIC, a BT Skills for Tomorrow sponsored Online Centre, since 2016. During this time he received support on learning how to use a laptop, but when the UK went into lockdown this was no longer available to him.


Because James doesn’t have the internet at home, he was identified as somebody who would benefit from receiving a tablet from the BT funded DevicesDotNow campaign.

James says:

“I have been using my tablet to job search with the help of my daughter, I have never used a tablet before so it was a little different. My daughter has been showing me how to do things on the tablet such as use my Universal Credit account, use my emails and I am now using Facebook with her help.”

Good Things Foundation

Like a lot of people, James could have faced isolation in lockdown without the ability to stay connected. Instead, the tablet and the skills to use it has allowed him to expand his horizons.

“If I didn’t have the tablet I really don’t know what I would have done. I am unable to work so the tablet has given me access to the internet and I am learning new things. I have just signed up for Facebook with the help of my daughter and am really enjoying it, seeing as I’ve never used it before.”

James told us how the tablet has helped him to connect with family members that he hasn’t been in touch with for decades.

Good Things Foundation

Connecting during this difficult time

Debbie Derbyshire, Manager at Kensington Community Learning Centre CIC has also been supporting James with his device – and has been encouraging him to think about using it to make video calls to family and friends during this challenging time.

James encouraged others who might feel less confident in using tech to embrace it during lockdown to stay connected. “It really helps” he said.

DevicesDotNow is a joint initiative from FutureDotNow and the Department for Digital, Media, Culture and Sport, supported by Good Things Foundation and BT. Find out more about the initiative here.